What kind of care can I expect from Complete Physical Rehabilitation?
We pride ourselves on our high quality of service, including strict one-on-one time with a physical therapist, flexible appointment times, and constant communication with patients and their physicians. At the same time we also expect a lot of our patients as well. This means following the home therapy exercises prescribed by the therapist, punctuality with appointments, and a positive attitude towards their recovery. At Complete Physical Rehabilitation, we know that getting the job done right requires a full effort not only from the physical therapists and doctors, but from the patients themselves as well.
Why choose to come to physical therapy?
Physical therapists can treat a wide variety of ailments ranging from general musculoskeletal pain to complicated cases such as balance, stroke, and cardiac rehabilitation. It is important to understand that physical therapists play an important role in the lives of many individuals with regards to movement, function, wellness and general health.
Do I need a prescription or referral from my primary physician to be seen for physical therapy?
New Jersey operates under a direct access law, where prescriptions and referrals are not needed from primary physicians in order to schedule a physical therapy consult for patients with commercial insurances (i.e. Aetna, BC/BS, Medicare, etc). Direct access means timely, and thus more effective, physical therapy services for the patient. Prescriptions are only required for Workers’ Compensation and Auto Accident cases.
Who chooses my physical therapy clinic?
You can go to a number of sources for recommendations, but ultimately, patients can attend physical therapy at any facility they choose.
Please be advised, it is our policy that we must verify all potential patient insurance information BEFORE SCHEDULING ANY APPOINTMENTS. We will not schedule any first time appointments without having verified insurance coverage first. This policy is in place to catch any potential issues that may exist and lessen any out of pocket expenses that may occur as a result of unforseen insurance coverage problems.
If making an appointment over the phone, we must take your insurance information over the phone, including insurance name and member ID. We will then verify insurance coverage with your insurance company and contact you immediately to schedule an appointment.